Extremely prompt and helpful on the phone. Very personable, took extra time to explain everything in terms I would understand, went through all options, offered extra time and opinions, i appreciate working with them!

Mad Hatter arrived on time and did a thorough inspection and cleaning of my fireplace and chimney. They found two important safety issues that I was unaware of. Their service is well worth the price.

Exceptional, Honest, and Relentless Service

I had a fantastic experience with Mad Hatter Chimney Company. Juan, Derek, and Kevin worked relentlessly over multiple weeks to troubleshoot a very stubborn, faulty chimney issue at my home. They never gave up, never tried to cut corners, and approached the problem with professionalism and real determination.

What stood out the most was how reasonable and honest the entire team was. They clearly care about doing things the right way, not just the fast way. They also came equipped with multiple tools and techniques to diagnose and troubleshoot the issue from every angle — far more thorough than any company I’ve worked with before.

If you’re looking for a company that truly puts in the effort and stands by their work, Mad Hatter is the one to call. Highly recommended.